| Hello, and welcome to our website. We are a small group of Friends with our own unique talents who have combined our skills to bring you new and never seen before glass jewelry designs and art. We are a group of dreamers with big ideas and we enjoy what we do! Shipping Information: *Ordering is Risk-Free. We offer a 14 day, money back guarantee. See details below *We ship orders every other business day *Free shipping (for orders in the US.) includes insurance. Frequently Asked Questions: *What type of glass is it made from? Borosilicate, or "boro" as it is often referred to, is used extensively in the glass blowing process lamp working, which uses a burner torch to melt and form glass, using a variety of metal and graphite tools. Borosilicate is referred to as "hard glass" and has a higher melting point than "soft glass" which is used in glass blowing formed in large furnaces and large rods. Raw glass used in lamp working comes in glass rods for solid work and glass tubes for hollow work tubes and vessels/containers. Lamp working is used to make complex and custom scientific apparatus, for this kind of "scientific glassblowing" the specifications must be exact and the glass blower must be highly skilled and precise. Lamp working is also done as art and common items made include goblets, paper weights and pendants. Borosilicate often has a more three dimensional and exotic look than soft glass, with natural and multicolored tones to it. Colors in glass come from combining different amounts of elements, including cobalt, iron, and silver. *Can I use my own chain with a pendant? Mostly yes, some pieces have a smaller hole than others.( most holes are 2.5mm or bigger ) *What is dichroic? Dichroic glass stems from the fusion of the Greek word di-chroos, which means two (di) and color (chroos) and refers to the capability of some crystals to show two different colors when you look at them from different angles. Put another way, if you hold up a piece of dichroic glass, you will see one color being reflected back at you while another color is passing through. You would also see two different colors if you look at the same glass from different angles. Dichroic glass was developed by NASA to be used in face shields for astronaut space suits, which needed transparent mediums which filtered out unwanted light spectrum's such as harmful infrared or ultraviolet rays. *Do I get a Warranty? If you aren't happy we're not happy! We offer a limited 1 year warranty. If any piece of jewelry or art breaks through normal wear and tear we will attempt to repair it for free.( Due to the unique techniques we may use in our jewelry and art some stuff is not fixable. Pls email us with pictures for more info.) If we deem that the damage was not due to normal wear and tear or if very difficult to repair, we will quote a cost to complete the repair. If the piece cannot be repaired, we will offer a discount on a replacement piece. *Returns Jewelry and art may be returned up to 14 days after shipment for any reason as long as it is in the original condition. NO ITEMS can be returned without prior authorization. Email or Call us before shipping back. YOU are responsible for return shipping costs and insurance. Upon successful return we will issue a refund minus shipping charges and a 10% restocking fee. This fee is to cover the time and effort it takes to undo the order, issue the refund and return the items to inventory. Dreams of Glass Privacy Policy |
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